Most Online Reviews for Spine Surgeons Are Surgeon-Dependent

Share this content:
Most Online Reviews for Spine Surgeons Are Surgeon-Dependent
Most Online Reviews for Spine Surgeons Are Surgeon-Dependent

TUESDAY, Aug. 7, 2018 (HealthDay News) -- Spine surgeons are more likely to receive favorable online reviews for factors pertaining to outcomes and likeability/character and negative reviews based on ancillary staff interactions and office environment, according to a study published online July 2 in Spine.

Chester J. Donnally III, M.D., from the University of Miami Hospital, and colleagues evaluated patient feedback and satisfaction scores of spine surgeons by using comments from three leading physician rating websites: Healthgrades.com, Vitals.com, and Google.com. Comments were categorized based on surgeon competence; surgeon likeability/character (both surgeon-dependent); and office staff, ease of scheduling, and office environment (all surgeon-independent).

The researchers used the North American Spine Society membership directory to identify 210 spine surgeons practicing in Florida (133 orthopedic-trained, 77 neurosurgery-trained) with online comments available for review (4,701 patient comments). The vast majority of comments (89.9 percent) pertained to surgeon outcomes and likeability, while 10.1 percent were related to surgeon-independent factors. There was a significantly higher number of favorable ratings associated with surgeon-dependent comments than with surgeon-independent comments, and surgeon-independent comments were correlated with significantly lower scores than surgeon-dependent comments.

"Surgeons should continue to take an active role in modifying factors patients perceive as negative, even if not directly related to the physician," the authors write.

Abstract/Full Text (subscription or payment may be required)

Share this content:

is free, fast, and customized just for you!




Already a member?

Sign In Now »

Drug Lookup

Browse drugs by: BrandGenericDisease

More in Home

FDA Approves First Customizable Insulin Pump

FDA Approves First Customizable Insulin Pump

Product works by delivering insulin under the skin at set or variable rates

Sepsis Common in Terminal Hospitalizations, Discharges

Sepsis Common in Terminal Hospitalizations, Discharges

Most common underlying causes of death in sepsis are solid and hematologic cancers, chronic heart disease

Fewer Older Men Assessed, Treated for Osteoporosis

Fewer Older Men Assessed, Treated for Osteoporosis

Fewer older men than women, even with higher risk, undergo DXA screening, 25(OH)D measurement

is free, fast, and customized just for you!




Already a member?

Sign In Now »