Ridesharing Services Don't Reduce Missed Appointments

Share this content:
Ridesharing Services Don't Reduce Missed Appointments
Ridesharing Services Don't Reduce Missed Appointments

WEDNESDAY, Feb. 7, 2018 (HealthDay News) -- For Medicaid patients, the uptake of rideshare-based transportation is low and is not associated with a reduction in missed primary care appointments, according to a study published online Feb. 5 in JAMA Internal Medicine.

Krisda H. Chaiyachati, M.D., M.P.H., from the Corporal Michael Crescenz Veterans Affairs Medical Center in Philadelphia, and colleagues examined the correlation between rideshare-based medical transportation and missed primary care appointments in a prospective clinical trial involving 786 Medicaid beneficiaries. Based on the prescheduled day of their primary care appointment reminder, participants were allocated to being offered complimentary ride-sharing services (intervention arm) or usual care (control arm). Patients assigned to both arms received automated phone call reminders before their scheduled appointment, and they received up to three additional reminder phone calls from research staff two days before their scheduled appointment. Patients in the intervention arm were offered a complimentary ridesharing service; rides were prescheduled for those interested in the service.

The researchers found that, within the intervention arm, 26 percent of participants who answered the phone call used ridesharing. The missed appointment rate was 36.5 and 36.7 percent for the intervention and control arms, respectively (P = 0.96).

"The uptake of ridesharing was low and did not decrease missed primary care appointments," the authors write. "Future studies trying to reduce missed appointments should explore alternative delivery models or targeting populations with stronger transportation needs."

A ridesharing service dispatch platform was provided by Lyft Inc. for use in the study.

Abstract/Full Text (subscription or payment may be required)

Share this content:

is free, fast, and customized just for you!




Already a member?

Sign In Now »

Drug Lookup

Browse drugs by: BrandGenericDisease



Sign up for myCME e-newsletters




More in Home

Police Killings of Unarmed Blacks Impact Community Mental Health

Police Killings of Unarmed Blacks Impact Community Mental ...

Each additional killing linked to 0.14 additional poor mental health days among black adults

Palliative Care Reduces Odds of Suicide in Lung Cancer Patients

Palliative Care Reduces Odds of Suicide in Lung ...

Only 20 percent of patients who died by suicide had a palliative care encounter

Allergic Rhinitis Has Negative Impact on QOL in Teens

Allergic Rhinitis Has Negative Impact on QOL in ...

AR also had negative impact on daily functioning, sleep, school productivity, academic performance

is free, fast, and customized just for you!




Already a member?

Sign In Now »