Patients Prefer Face-to-Face Communication, No Computer

This article originally appeared here.
Share this content:
Patients Prefer Face-to-Face Communication, No Computer
Patients Prefer Face-to-Face Communication, No Computer

FRIDAY, Oct. 27, 2017 (HealthDay News) -- Patients perceive that physicians who communicate face-to-face without a computer have better compassion, communication skills, and professionalism, according to a study being presented at the 2017 Palliative and Supportive Care in Oncology Symposium, being held Oct. 27 to 28 in San Diego.

Ali Haider, M.D., from MD Anderson Cancer Center in Houston, and colleagues conducted a randomized controlled trial at an outpatient supportive care center. A total of 120 adults with advanced cancer were randomized to watch two standardized three-minute video vignettes depicting a routine clinical encounter between a patient and a physician; in one video the physician communicated face-to-face, while in the other, the physician used the examination room computer during the conversation. Patients completed validated questionnaires after viewing each video.

The researchers found that after watching the first video, patients rated compassion scores, communication skills, and professionalism better for the face-to-face clinical encounter. A significant period and sequence effect was found favoring the second video on compassion scores after crossover analysis. Seventy-two percent of patients preferred face-to-face communication after watching the second video.

"We know that having a good rapport with patients can be extremely beneficial for their health," Haider said in a statement. "Patients with advanced disease need the cues that come with direct interaction to help them along with their care."

Abstract
More Information

Share this content:

is free, fast, and customized just for you!

Already a member?

Sign In Now »


Sign up for myCME e-newsletters


Drug Lookup

Browse drugs by: BrandGenericDisease

Trending Activities

All Professions

More in Home

High Costs Associated With Physician Burnout, Attrition

High Costs Associated With Physician Burnout, Attrition

Economic loss at Stanford over two years expected to range from $15.5 million to $55.5 million

Insulin Doesn't Prevent Diabetes in Relatives of T1DM Patients

Insulin Doesn't Prevent Diabetes in Relatives of T1DM ...

Oral insulin doesn't delay onset in autoantibody-positive relatives of patients with type 1 diabetes

Workplace Sexual Harassment Ongoing in Women, Up for Men

Workplace Sexual Harassment Ongoing in Women, Up for ...

Women report more adverse effects after SH than men, but SH can trigger depression, anxiety in men

is free, fast, and customized just for you!

Already a member?

Sign In Now »