New Members

Your Account

Activity Process and FAQs

CME/CE Certificates

Post-Test FAQ

Packages

Receipts

myCME Mobile: Mobile Devices and App

Newsletters

Group Purchases

Discounts


New Members

What is myCME?

About myCME & Haymarket Medical Education

How do I sign up for myCME?

Registering for myCME is free and easy. To create an account, go to the black box labeled "Sign Me Up!"at the top right of our homepage, fill in the required information, then click the blue 'Sign Up For Free!" button. You're all set!

Is myCME free?

The majority of our CME/CE/CPE programs are 100% free of charge. We also offer a variety of user-paid programs, such as our popular Rutgers (formerly UMDNJ) PANCE/PANRE Review Course, NPACE Pharmacology Packages for Nurse Practitioners, Board Review Courses for a variety of specialties, and more. Paid courses are labeled with the following symbol:

I am trying to register for myCME, but my profession or specialty isn't listed. What should I do?

While myCME provides quality continuing medical education opportunities for a wide variety of professions and specialties, we haven't covered everyone yet. If you see a similar profession or specialty to yours, we recommend choosing that option.

[Back to Top]

Your Account

I forgot my password. How do I reset it?

Please follow the "Forgot your password?" link at the sign in prompt to have a new password sent to you by email right away. Please check your junk mail folder if you do not receive an email within 10 minutes of submitting your request. Once signed in, you may visit your 'My Account' page to update your temporary password.

I reset my password and the new password doesn't work.

Please note that passwords are case-sensitive. Be sure to type your password exactly as it appears within the email you received.  We strongly recommend typing your password and email directly rather than pasting these into the field.  Any extra blank spaces before or after the password can cause the sign in to fail, and this often occurs when copying and pasting your email or password. Please try signing in again in a new browser window.

I reset my password and did not receive an email with a new password.

First, please double check the email address associated with your myCME account; the email will be sent to that address only. It is possible the email containing your password was mistaken for spam and routed to your junk mail folder.  Please check your junk mail folder for this message.  If found, be sure to flag the message as 'not junk' to make sure future emails reach your inbox. 

In addition, we recommend adding the sending address noreply@haymarketmediamail.com to your address book or otherwise configuring your junk mail settings to always allow messages from this address.

How do I change or update my account e-mail address?

Please sign in to your account and then click the 'My Account' button at the top right of any myCME webpage. Click on your current email address under 'Sign In Information', enter your new email address in the pop-up box that will appear, then hit Submit and Save.

Can I change my profession and/or specialty?

Yes. To do so, sign in to your account and then go to 'My Account'. Under the My Profession heading, you can click the dropdown arrow next to 'Profession' and 'Primary Specialty' to change these settings.

[Back to Top]

Activity Process and FAQs

How do I earn CME/CE credit on myCME?

All myCME activities are online-only; we do not send any materials in the mail such as handouts, CDs, or DVDs. We currently offer a variety of course formats, including webcasts, monographs, patient case studies, synched slide decks, meeting coverage, and more. You can view the format of the course as well as other important information such as time to complete, the number and type(s) of credit available, accreditor information, program description, and more on the overview page, which can be accessed by clicking on the activity. Some programs include downloadable materials you may print out, such as copies of the slides and handouts.

All activities require you to complete an online-only post-test and evaluation form to earn credits (sometimes, a pre-test at the start of the activity is also required). After you complete these items, you'll be prompted to download a PDF-based certificate certifying your completion of the activity, and the certificate will save to your online Exam History (under My Account) for you to access later, too.

What types of CE/CME credit are offered on myCME?

myCME is primarily geared toward physicians, physician assistants, nurses, nurse practitioners, and pharmacists, although we occasionally offer other credit types. The main credit types we offer include AMA PRA Category I credit(s)TM, CE for Nurses, CE for Nurse Practitioners, AAPA Category I Credit(s), and CPE for Pharmacists. Several of our nursing courses and packages offer pharmacology credits.

Will my state/national board accept the activities on your website?

Since requirements vary widely, we recommend checking with your state or national board. You can find pertinent information such as the accreditor, credit type, intended audience, program description, and more on the overview page (the very first page) of each activity that you may find useful when contacting your board about the activity or activities in question.

In addition, if you're a physician, physician assistant, or nurse practitioner, you can use this resource to find more details about your state's requirements:

State License Requirements for MDs, NPs, and PAs.

Does myCME report activities to CE Broker and/or my state/national board?

No, myCME does not do any reporting; the accreditor of each activity is responsible for doing so. If a course you've taken here has not been reported, please contact the accreditor directly to inquire about its status. Accreditor contact information is usually listed on the overview (first page) of each activity.

[Back to Top]

CME/CE Certificates

Where can I access my CME/CE certificates?

Go to 'My Account' and then 'Exam History' to view a comprehensive history of every CME/CE activity you have completed on myCME. Your Exam History also lists the number of credits each activity is worth along with the option to view/print your certificate.

How can I print my CME/CE certificates?

Go to 'My Account' and then 'Exam History', then click the blue button next to the title of each course labeled 'View Certificate.' This will allow you to open a PDF of each certificate that you may view, save to your computer, or print.

I accidentally claimed the wrong credit type. Can this be changed?

Please email mycme.support@haymarketmedia.com and we will change the credit type for you if it's available. Please note that not all programs offer all credit types, so please be sure to verify whether an activity offers the appropriate credit type for you before completing it by checking under the 'Maximum Credits' heading at the top of the activity's overview page.

Can I change the information that appears on my certificate?

Yes. If you'd like to change or edit the name that appears on your certificate, you can do so under My Account.

If you'd like to claim a smaller amount of credits than the maximum amount, you can do this before you claim your credits by clicking the dropdown arrow next to the credit number, then hitting the Claim Credits button and viewing your certificate.

I completed an activity but my certificate is not showing up in my Exam History. How come?

The most common reason this may happen is that your credits need to be claimed. First, be sure that you have completed the activity pre-test (if included), passed the post-test, and filled out the evaluation form. After you have completed these items, you will need to claim your credits by clicking in the bubble next to the credit type you would like to receive, then clicking the blue 'Claim and View Certificate' button. As soon as you have successfully claimed your credits, you'll see the message below and the activity will be recorded in your Exam History:

I downloaded my certificate but cannot open it. What happened?

If you're having technical difficulties, we recommend right-clicking on the View Certificate button and saving the certificate to your desktop rather than opening it right away. If you still have trouble, please email mycme.support@haymarketmedia.com.

[Back to Top]

Post-Test FAQ

What is the format of each post-test? How long is it?

The post-test is completed at the end of each activity; it is based online and is a multiple choice format. The length of each post-test varies, but you can expect approximately 5-15 questions for activities under 1 hour, with more questions as the number of credit hours increases.

Will I have more than one try to pass the post-test?

Yes, for the majority of activities, you will have two tries to pass the post-test. After you complete the post-test, you will be able to view the correct answer to each question, sometimes with an explanation as well.

Help! I can't find the post-test for the activity.

Once you have completed the activity material, scroll to the bottom of the page to find the blue 'Go to Post-Test' button. In some cases, depending on the length and format of the activity material, you may have to scroll a bit further down the page to find it.

I'm looking for a post-test from The Clinical Advisor, Oncology Nurse Advisor, Renal and Urology News, or MPR. Where can I find it?

If you are using a shortened post-test link you found in print, please be sure you have entered the URL correctly. These URLs are case-sensitive and must be entered exactly as they appear in print. If you still cannot get the link to work or find the activity, you can also access the post-tests for these journal CE/CME activities by clicking 'Courses' in the navigation bar, then clicking the name of the publication in the dropdown list. You may also access them here:

Clinical Advisor CME/CE

MPR New Drug Reviews (CME/CE)

Oncology Nurse Advisor CE

Renal and Urology News CME

[Back to Top]

Packages

I'm having trouble accessing a package/course I purchased. How can I find it?

You should have received an email immediately after you purchased the course with access details, so check the email address associated with your myCME account first. If you cannot find this or no longer have this email, please sign in to your account, click the My Account button at the top right of the page, and then click 'Purchase History' in the dropdown menu. From there, you'll see a list of every activity/package you have purchased; simply click the title of the course you'd like to start to begin.

Do the CME credits in my package expire?

Yes. Each course is accredited for only a certain period of time, meaning you can earn CE/CME credits only until the stated Expiration Date (located at the top right of each activity's overview page). Please be sure to complete the post-test at the end of each activity by the stated expiration date to earn credits. After that date, our system will no longer be able to process the credits.

Please note: The activities in our Pharmacology packages expire at different dates; you may view a list of the expiration dates for each course here: Pharmacology Course Expiration Dates

[Back to Top]

Receipts

How can I print a receipt of my purchase?

Go to 'My Account', then click 'Purchase History' in the dropdown menu. From there, you can click the blue 'View Receipt' button to the right of each course title to open a PDF of your receipt.

[Back to Top]

myCME Mobile: Mobile Devices and App

Are these courses accessible on my mobile device?

Many, but not all, of our activities are available on mobile, including iPhone, iPad, Android, and other smartphones and tablets. If you do not see a particular course listed on mobile, it may be available only on desktop/laptop at this time.

Certain packages, such as the Rutgers (formerly UMDNJ) PANCE/PANRE Review Course and the pharmacology packages for nurse practitioners, are 100% compatible with mobile—meaning we provide mobile-friendly links (internet access required) and audio downloads (internet access not required) so you can complete your course on the go. For more mobile details about the PANCE/PANRE review course, please see the PANCE/PANRE Review Course FAQ.

Does myCME have an app?

Yes, we do! To find it, simply go to the app store on your device and search for 'myCME'. It's 100% free, and it offers access to our courses on the go. Not all courses are available on the app due to compatibility issues.

I'm experiencing a technical difficulty with the myCME app. What should I do?

Please email mycme.support@haymarketmedia.com and we'll investigate the issue for you.

[Back to Top]

Newsletters

How can I sign up for myCME newsletters?

We'd love to have you! We'll keep you up-to-date with information on the latest courses tailored to your profession, new and exciting offerings, and exclusive discounts. To sign up, sign in to myCME, click 'My Account,' then click the Notifications tab on the left. Once you have checked your selections, simply hit 'Save' and you'll start receiving our newsletters straight to your inbox.

How can I unsubscribe from myCME newsletters?

Please follow the directions above for signing up, only uncheck the boxes next to all newsletters and then hit 'Save' to be removed from our list. You can also click 'Unsubscribe' on any newsletter you no longer wish to receive.

[Back to Top]

Group Purchases

I'm interested in purchasing a course in bulk for a number of clinicians. Is that possible?

Yes! Please contact our Online Marketing Director, Tara Hill, for more information at tara.hill@mycme.com.

[Back to Top]

Discounts

Does myCME offer any discounts?

Yes, we currently offer discounts for students and military personnel (active or retired). To claim your discount code, please email mycme.support@haymarketmedia.com. We also occasionally offer limited-time discounts on certain packages, so be sure to check the package pages as well as subscribe to our newsletters for current discount codes.


Frequently Asked Questions


Whom do I contact if I have a technical problem?
For web support, e-mail myCME.Support@haymarketmedical.com. We will make every effort to respond within 24 hours or during the next business day.

Can I access myCME on my mobile device?
The myCME app is now free to all healthcare professionals on Apple and Android mobile phones and tablet computers so you can complete your continuing medical education when away from your office or home computer. You can register directly from your device or use your existing website login. See all your completed courses no matter what platform you used to complete them. For more information, or to download the myCME app, click here.

I have registered and am logging in for the first time, but am unable to log in successfully. How do I proceed?
Once you register, check your inbox for an e-mail from noreply@haymarketmediamail.com with the subject "Action Required: Activate your myCME.com account". If you don't see this email in your inbox it may have been mistakenly flagged as spam and placed in your spam mail folder. Click on the account confirmation link within this e-mail to confirm your account. If the account is not verified, it will not be activated. Should you require further assistance, please contact myCME.Support@haymarketmedical.com.

I have tried to register and entered my profession, but the degree or specialty fields are not populating. How do I proceed?
If you are using AOL as your web browser, the issue is likely due to you using an older version. Please download the latest version of AOL's web browser (9.5 or higher) or try using a different web browser.

I forgot my password. How can I log in?
Underneath the Sign In box in the upper left-hand corner of any page on the site, click the link labeled "Forgot Password?" and follow the instructions. You will need to have access to the e-mail associated with your account to receive a temporary password.

How do I change my password, e-mail address, or any other account information?
Once you are logged into myCME.com, click on "My Account" in the box in the upper left-hand corner. All of your information is available there to edit.

Which courses offer Pharmacology Credit for NPs?
You can find a list of courses and packages of courses with Pharmacology Credit designated by Nurse Practitioner Associates for Continuing Education (NPACE) by clicking here.

There are two additional ways to find this information: 1) Search for courses under your profession. Some courses have this included at the end of the title, but for the most part you will have to 2) look under the accreditation statement in the upfront materials. If that course is approved for additional pharmacology credit, it will be listed within that section. Typically, the courses that offer pharmacology credit are accredited by Nurse Practitioner organizations. Moving forward, many providers of just nursing CE credit (not an NP organization) will also be reviewing to assign pharmacology credit, but for now it is mostly NP organizations.

I printed out my CME certificate and don't seem to see the inclusion of Pharmacology credits.
The pharmacology credits, if assigned to the program, are only included with the CE certificate, so be sure to check the correct credit you are looking for - CE for NPs or RNs. CME certificates won't carry pharmacology credits.

I have completed a post-test, but I am not able to claim my credit. How do I proceed?
If you are using AOL as your web browser, the issue is likely due to you using an older version. Please download the latest version of AOL's web browser (9.5 or higher) or try using a different web browser. You can immediately claim your credit without switching web browsers by clicking on "Exam History", locating the course under "Unclaimed Credits", and selecting "Claim Credits".

Are courses accredited for nursing approved by the ANCC?
The majority of courses offered for NPs and RNs that carry CE credit are approved by accredited providers of nursing credit. In turn, those accredited providers are approved providers of continuing nursing education by their individual states. Those states are accredited as an approver of continuing education in nursing by the American Nurses Credentialing Center's Commission on Accreditation. You can find this information listed under the Accreditation Info provided on the introductory page of the activity.

Where can I find the CME Provider Number for individual courses?
The ACCME CME provider number is not listed with any courses. The only numbers listed are typically found in nursing programs where a State License # might be included. And all Pharmacy programs do contain a pharmacy code #. If you do need to actually find the provider # for an AMA-accredited course, call 201-799-4800 and ask for the CME Compliance Officer. That person will then have to reach out to the accredited provider and ask for their provider number.

I am a licensed Nurse Practitioner. If I complete CEs through your web site, myCME.com, do these get reported to the state's monitoring system, aka CE Broker?
They do not automatically get reported back to CE Broker from our site. However, if the course you have taken contains credit approved by the ANCC, then nursing professionals are able to receive continuing education hours for these courses. They would simply need to submit the information themselves to the Department of Health, which they can do easily using CE Broker. Nurses from District of Columbia and Florida will be required to do this.

How do I report AAPA or AMA Category 1 credit to the NCCPA?
CME credit earned by Physician Assistants on myCME.com or through The Clinical Advisor is provided by Haymarket Medical. That is the name you should search for when entering your information on the NCCPA site.

Why do you keep expired courses on the site?
Although a CME/CE activity may have expired, we believe that for a period of time the content (and the evidence in the published literature that supports the program) carries educational value to clinicians as they endeavor to secure CME/CE credit from currently available activities.

I am a Pharmacist or Pharmacy Technician. Where can I go with NABP questions?
For all information please visit NABP's page (www.mycpemonitor.net) which has their own FAQ. Below are some additional facts to keep in mind.
  • your CPE Monitor number must be obtained from NABP
  • your CPE Monitor number should be entirely numeric, n alpha characters
  • your CPE Monitor number is not the same as your license number
  • your birth date and birth month (NOT YEAR) are required to authenticate your CPE Monitor number
  • without your CPE Monitor number, CE credit cannot be provided
  • providing an accurate, up-to-date email addresses allows us to contact you if there is an error in your CPE Monitor number
  • the CPE Monitor number is only for pharmacists and pharmacy technicians


myCME is free, fast, and customized just for you!

Already a myCME member?

Sign In Now »

Trending Activities

All Professions

myCME is free, fast, and customized just for you!

Already a myCME member?

Sign In Now »